WillPowerConsulting Services

Operations Scorecard

Ten questions. Three minutes. An honest read on where your business stands.

Answer for how things work today, not how you want them to work. You get a score out of 100, a breakdown by area and the one area worth fixing first. Nothing is sent anywhere unless you choose to send it.

Operations

1. Each key role has a written checklist or process for its core work.

2. You review the same handful of numbers every week: sales, margin, cash and backlog.

3. The business can run for two weeks without you answering daily questions.

Marketing & Online Presence

4. Your website loads fast on a phone and has a clear call or quote button on every page.

5. Your Google Business Profile is complete, and new reviews come in every month.

6. Every lead is logged in one place and followed up within one business day.

Automation

7. Invoices, reminders and follow-ups go out automatically, not by hand.

8. Information is entered once, not retyped between systems.

Reporting

9. You can see profit margin by job, crew, product or location.

10. Each month’s numbers turn into a specific list of actions, each with an owner.